Apologies, Excuses and Promises Expressions (Vocabulary)

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Apologies

  • I beg your pardon, I didn't realise my chair was on your coat.
  • I'm so/very/terribly/awful sorry, I take your coat by mistake because it's very similar to mine.
  • I'm sorry to have kept you waiting, I got caught up in traffic.
  • Audrey I'm really sorry, I'm late. I won't be long.




Excuses

  • I'm sorry I'm late but I was delayed/ held up at the airport.
  • I'm sorry I'm late, but my train was cancelled.
  • I'm sorry to have kept you waiting, I got caught up in traffic.
  • Sorry I'm late; my alarm clock didn't go off.

Promises

  • I'm sorry about the mess in here, I'll clear it up.
  • I'm sorry about the confusion, but I'll sort it out.

1. Try to guess the meaning of the previous expressions.



2. What could you say in these situations?
  • You get on a bus at the same time as another person and he/she almost falls over.
  • You arrange to meet some friends in the centre of town but you are twenty minutes late.
  • You are unable to go to a meeting you arranged with a client at their office, and now you must write to them to explain.
  • Your company promised to send some information about new products to a customer last week. You still haven't sent the information and must now write to explain.

3. Make a role-game in which you use some of the previous expressions.

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